Support that starts at handover
Escalating from remote diagnosis to on-site intervention, with full warranty across the product lifespan and a standing follow-up programme.
Four levels of response
Online & remote support
Call the service line or use online customer service at cletenergies.com for operational guidance and remote diagnosis of technical faults.
On-site support
Where phone, online and remote assistance cannot resolve a fault, and both parties confirm it is necessary, dedicated personnel are dispatched to site.
Accessories & warranty
Full warranty across the product lifespan, with technical consultation, maintenance, repair, replacement, sales and upgrade of accessories. Damage caused by product quality or workmanship is repaired or replaced free of charge.
Follow-up & feedback
A regular follow-up system assigns dedicated personnel to visit customers, record product usage, collect and analyse quality information, and act on suggestions promptly.
Online service: cletenergies.com
Gas turbine O&M capabilities
Full lifecycle O&M
- Installation & commissioning
- Preventive maintenance & routine inspection
- Condition monitoring & fault diagnostics
- Major overhaul & component replacement
- Life extension & retrofit upgrades
Lube system O&M
- Oil filtration & purification
- Oil cooler maintenance
- Bearing lubrication monitoring
- Oil quality analysis
- Leak detection & sealing
Fuel system O&M
- Fuel nozzle inspection
- Combustor tuning & calibration
- Fuel pressure regulation
- Filter cleaning & replacement
- Fuel leak detection
Air and inlet / exhaust systems
- Filter differential pressure monitoring
- Anti-icing system checks
- Silencer and duct inspection
- Damper and valve servicing
Have a gas turbine package to specify?
Send us the turbine model, site conditions and noise limit. Our engineering team will come back with a system concept.